I can only agree with the points raised in this article about the inadequacies of traditional performance reviews! It's clear that organisations need to rethink their approach to
performance management in order to motivate employees and encourage excellence. This is something I am grateful to have learned from my time at Netflix.
Let me share with you three quick wins that respond to the feedback in the article:
1️⃣ Regular & informal coaching conversations: I believe that performance conversations should be ongoing and integrated into daily work routines.
It's simply not effective to wait until the annual review to provide feedback. By fostering a culture of continuous feedback, managers can recognise good work in real time and provide guidance when needed.
Transparency is critical so that employees clearly understand what is expected of them and how their performance will be evaluated.
2️⃣ Leveraging strengths: Traditional performance appraisals can often focus on weaknesses, which can be demoralising for employees. Shifting the focus to recognising and leveraging
strengths is more supportive and encourages employees to perform at their best. Supervisors should play a supportive role by helping employees identify their goals and providing them
with the necessary resources and support to achieve them.
3️⃣ Empathy and understanding: Managers should approach performance conversations with empathy and seek to understand the employee's perspective. It's important to remember
that everyone has unique challenges and circumstances. By being open-minded and considering different viewpoints, managers can create a safe and inclusive environment where employees feel heard and valued.
It's encouraging to see companies like GE, Deloitte and GAP taking steps to overhaul their performance management programmes. This shift towards continuous feedback and real-time
appraisal isn't just a passing phase, but an ongoing trend that goes hand in hand with the changing dynamics of the modern workplace.
However, it's important to realise that there are still challenges to overcome. Bias, inconsistency and time-consuming processes can hamper the effectiveness of performance management.
Organisations need to address these issues by implementing fair and objective evaluation criteria, providing training for managers and using technology to streamline the process.
The traditional model of performance appraisal is outdated and ineffective. Through regular, empathetic and strengths-based conversations, leaders can create a culture of
continuous growth, engagement and outstanding work.
Let's evolve and improve our performance management practises to unleash the full potential of our employees and drive organisational success!
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